by Lindsey Thompson | Aug 6, 2022 | Operational Insights
Keeping up with retail technology trends is not for the faint of heart. From virtual dressing rooms to self-serve and cashierless stores to augmented shopping, technology has taken over retail. And it shows no signs of slowing down as consumers become more and more...
by Lindsey Thompson | Aug 6, 2022 | Trends & Products
The sponges and rags category is often overlooked by retailers and customers, yet these products are crucial to the success of projects both DIYers and contractors are tackling. Bloomington Paint and Wallpaper in Bloomington, Indiana, has been in operation since 1928...
by Lindsey Thompson | Aug 6, 2022 | Operational Insights
Design services are a convenient entry point for customers and provide retailers another way to guide customers through home improvement projects and fulfill their design dreams. When executed correctly, these services boost sales and set operations apart from other...
by Lindsey Thompson | Aug 5, 2022 | Industry News, Operational Insights
For the fourth installment of Renee on the Road, staff members from the North American Hardware and Paint Association toured Ohio home improvement retailers and a paintbrush manufacturer. Joining retail engagement specialist Renee Changnon on this trip were associate...
by Lindsey Thompson | Aug 5, 2022 | Operational Insights
According to Insider Intelligence, a research firm that analyzes digital opportunities, by 2024 consumer retail spend via chatbots will reach $142 billion worldwide—a sharp increase from the $2.8 billion spent in 2019. With continuing staffing issues and increasing...