by Jacob Musselman | Apr 1, 2026 | Operational Insights
Navigating the world of retail, I’ve come to realize that managing conflicts, especially with vendors, salespeople and your own team, is not just part of the job—it’s an art. Whether you’re dealing with a change in sales mix, unexpected problems with a product line or...
by Jacob Musselman | Mar 31, 2025 | Operational Insights
The hand tools, knives and blades category at every independent paint retailer presents challenges and opportunities to increase sales and retain customers. From thoughtful merchandising and selective store layout to picky product selection, this category balances...
