by Jacob Musselman | Apr 1, 2026 | Operational Insights
Navigating the world of retail, I’ve come to realize that managing conflicts, especially with vendors, salespeople and your own team, is not just part of the job—it’s an art. Whether you’re dealing with a change in sales mix, unexpected problems with a product line or...
by Jacob Musselman | Apr 1, 2026 | Operational Insights
Always ready. Always there. The venerable motto of the U.S. National Guard is what Tim Kromholtz lived out during his time in the Washington Air National Guard and still adheres to in his executive role in the independent home improvement industry. Kromholtz’s...
